(Indianapolis, IN & Silao, Mexico) — Contour is proud to announce that Contour received GM Supplier Quality Excellence Award for 2019 at both its US and Mexico locations. Neil Merrell, Contour Vice President said, “Contour is extremely honored to have been awarded the 2019 GM Supplier Quality Excellence Award for both our Indianapolis, Indiana, and Silao, Mexico, manufacturing facilities. Recognition by the auto manufacturer confirms the commitment to quality and service our teams demonstrate on a daily basis. Our teams continually strive to be more efficient and reduce process variation; and I believe our employees bring a real passion for the work they do. Contour views our customers as partners; if they are successful, we are successful. Contour continues to invest in new technology, automation streams, and education of our employees”. Since 2012, GM has recognized their top-tier suppliers with the Quality Awards and it is only provided to companies that meet 13 rigorous quality points. Standards to be met included:
- No late delivery times
- No plant disruptions or unauthorized changes
- QSB or BIQS Level III or higher certification
- No customer satisfaction or product management problem reporting and resolution (PRR) for 12 months
Contour has been a trusted partner in the automotive industry since 1986. Contour is compliant with CQI-9 Special Process: Heat Treat Assessment. Additionally, Contour’s Quality Management System is certified to:
- ISO 9001:2015
- IATF 16949:2016
Contour’s in-house quality control and thorough production inspection processes ensure Contour will continue to be a leading producer of precision heat treated components for the automotive industry for years to come.
Contour is a full service induction hardening system manufacturer, specializing in induction hardening systems, contract processing, and application development work. The company was founded in 1986 and brings more than 30 years of industry leading research and innovation in the discipline of heat treat techniques and processes.